Priority Service

Let us take care of the small details, so you can focus on creating legacies.

 

 

Meet Thea, your Platinum Virtual Concierge on Facebook Messenger.

Thea can assist you on day-to-day requests here and abroad—all just a chat away. You can inquire about Globe-related concerns:

Your Platinum Plan
Your Globe bill
Platinum perks and privileges
Promos and add-ons
Roaming
Network

Or if you need help with other tasks, Thea's still ready to lend a hand. Send Thea a question about any of the following:

Car rentals
Dining reservations
Travel planning
Hotel booking
Access to events
Shopping services
Gifting services
Delivery services
Courier services
Reminder services

 

CONNECT TO THEA NOW

Via Search

 

  1. From Messenger Home, tap the search bar at the top of the page.

  2. Type “Thea of Globe Platinum” and click the top result.

  3. Ask Thea about anything.
     

Via QR Code

 

  1. From Messenger Home, tap your picture at the top of the page.

  2. Click the photo/QR code on your profile.

  3. Tap Scan Code and scan Thea’s QR code:
     


Other Priority Services

 

Platinum Relationship Manager Platinum Relationship Manager
24/7 Platinum Hotline via (02) 730-1888 or 188
Priority Handling in Globe Stores

Priority Handling in Globe Stores

Access to Platinum lounges in selected Globe Stores

Access to Platinum lounges in selected Globe Stores

Technical assistance

Technical assistance